Reading Time: 5 minsNote: This article on Data Science Maturity is co-authored by Ganes Kesari, Chief Decision Scientist, and Sravani Gadhamchetty, Data Consultant at Gramener. Gartner predicts that, through 2022, around 80% of analytic initiatives will not deliver […]
Not Seeing Business Impact From Data? Your Data Science Maturity Might Be To Blame Read More »
Reading Time: 2 minsYou’ve just finished binge-watching Lupin on Netflix. What next? You browse “related” shows. Did you know that something as seemingly simple as this has a robust Machine Learning algorithm running behind the scenes? Netflix has
Beyond Model Accuracy: 4 Ways You Can Deliver Business Impact With Machine Learning Read More »
Reading Time: 7 minsChurn analysis uses insights to help B2B and B2C organizations identify the reasons for customer attrition. Let’s explore churn analysis with simple examples. Ben is dissatisfied with frequent call connectivity issues on the LoSignal network
Churn Analysis: How to Retain Customers [Telecom Case Study Inside] Read More »
Reading Time: 3 minsCustomer experience (CX) leaders often face hurdles in budget approval. The Customer Experience Return on Investment (CX ROI) is not quantitatively articulated. All the time and effort spent in designing a responsive customer experience program
How to Define the ROI for the Customer Experience (CX) Efforts Read More »
Reading Time: 2 minsCovid-19 pushed companies around the world to the brink. They were forced to improvise and stay in business. Most companies turned to Digital Transformation to stay relevant in a remote, digital world. According to a McKinsey
Why Your Business Needs Decision Intelligence, Not Just Data Science Read More »